Moving is a quoting problem disguised as a logistics business. The customer's moving cost depends on a dozen variables: home size, stair count, distance, day of week, season, packing services, specialty items (piano, safe, gun cabinet), and whether the destination has elevator + permit-required parking. The shop that wins is the one that quotes accurately in under five minutes — because every quote that takes a 2-hour in-home estimate competes against three other shops that will quote off a phone call. PrimeX is built for that.
Virtual walk-through estimates are first-class. Customer signs up, takes a 5-minute video walk-through of their home on their phone (room by room, narrating any specialty items), and uploads. Prime parses the video into an item inventory + estimated cubic feet + complexity score; quote ships back with binding pricing inside 30 minutes. Conversion runs 3-4x the in-home model because customers prefer the speed and you save the truck-roll on consultation calls that don't book.
Hourly + flat-rate hybrid is native. Local moves bill hourly with a 2-hour minimum + crew + truck. Long-distance moves bill weight-based + distance. Specialty items have flat-rate adders (piano $400, gun safe $250, hot tub $350). The same operating system handles all three on one quote without spreadsheet math. Customer sees a clear breakdown; you see clean per-job profitability without manual reconciliation.
Crew + truck assignment is dispatch math made visible. Prime knows each truck's cubic-foot capacity (16ft, 26ft, 53ft trailer for long-distance) and each crew lead's strength rating + specialty certifications (piano, fine art, antiques). When a quote lands, Prime suggests "26ft truck + 3-person crew + Mike as lead — Mike's done 14 piano jobs without incident." Dispatcher confirms; the schedule populates with the right resource set. Margin compounds because the wrong-size-truck-shows-up problem disappears.