PrimeX for Handyman

PrimeX for handyman businesses

The operating system for handyman work — Prime AI bundles small jobs into single-trip routes, drafts photo-based estimates from the customer's submission, and bills hourly + per-task on the same job without spreadsheet math.Start freeSee pricing

Built around the way handyman work actually runs

Handyman is the only field-service trade where the average job is under three hours and the customer's scope changes mid-visit. The shop that wins is the one that bundles small jobs into single-trip routes, prices hourly + per-task without spreadsheet math, and converts every honey-do email into a real estimate before the customer ghosts. PrimeX is built for that operational reality.

Photo-based estimates are first-class. Customer texts a photo of the broken cabinet hinge or the loose deck board; Prime parses the image and drafts the estimate with line items pulled from your pricebook. Customer approves on a public link in one tap; the work order schedules itself. The "let me come look at it" trip that used to convert 20% of inquiries goes away — replaced by a same-day quote that converts 50-60%.

Hourly + per-task on the same job handled natively. The kitchen-fixture replacement that's 90 minutes of labor + a per-task drywall patch + a per-task baseboard reattachment co-exists on one work order without manual math. Tech swipes complete; the invoice combines hourly time-tracked + per-task line items + materials with proper tax + Tap to Pay on iPhone collection. Customer pays on the doorstep before the tech leaves.

Honey-do recurring clients are the long-tail revenue most handyman shops miss. PrimeX tracks every prior job per customer + their asset profile (the leaky outdoor faucet they mentioned in passing in May, the gate hinge their neighbor noticed in July). When the customer texts again next year, the previous context is right there. Repeat customers convert 3-4x faster than cold inquiries; handling them on rails compounds into a recurring base.

What you get with PrimeX for Handyman

Photo-based estimates

Customer texts a photo of the broken thing; Prime parses + drafts the estimate with line items from your pricebook. Customer approves in one tap; work order auto-schedules. Replaces the convert-20% "let me come look" trip.

Hourly + per-task hybrid pricing

Same job can have hourly labor + per-task fixed-price line items + materials. Tech swipes complete; invoice combines without manual math.

Single-trip route bundling

Prime suggests bundling: "3 small jobs on Maple Street tomorrow — combine into one trip, save 90 min." Drag-drop on the schedule confirms.

Customer asset memory

Every prior job + asset note per customer indexed. When they text in next year, the context is right there. Repeat customers convert 3-4x faster.

Tap-to-Pay at the doorstep

Tap to Pay on iPhone — tech swipes the customer's card right at the front door. Funds in the bank in 2 business days.

Materials + receipt tracking

Tech photographs the Home Depot receipt; Prime parses and attaches the materials to the job. Markup applies per your pricebook config.

What Prime runs for handyman businesses

Photo-to-estimate pipeline

Customer texts a photo of a broken cabinet hinge. The inbound MMS routes through PrimeX; Prime parses the image (visual model identifies hinge brand + size + damage), drafts the estimate with line items pulled from your pricebook (replacement hinge, 30 min labor, hardware tax). Estimate goes back to the customer on a public link inside 90 seconds. Approve in one tap; work order auto-schedules in the next available slot.

Single-trip job bundling

Prime watches the schedule continuously — when 3+ small jobs land in the same zip cluster on the same day, surfaces a "Bundle these into one trip? Save 90 min" suggestion. Dispatcher drag-drops to confirm. Customer SMS reschedule drafts auto-populate. Margin compounds without anyone doing geometry in their head.

Repeat-customer handling

Inbound text from existing customer: Prime auto-recognizes the number, surfaces the customer profile + asset history + the three things they've mentioned needing fixed but haven't booked yet. Tech walks in already knowing the loose deck board and the gate hinge from prior conversations. Repeat-customer LTV climbs because the relationship doesn't reset every visit.

Frequently asked

Can PrimeX bill hourly + per-task on the same job?

Yes — both pricing models on one job. Hourly time-tracked from the tech's clock-in, per-task fixed-price line items from the pricebook, materials with markup. Invoice combines automatically; no spreadsheet math.

Photo-based estimates — really works?

Yes — customer texts a photo of the broken thing; Prime parses + drafts the estimate with line items from your pricebook. Customer approves on a public link in one tap. Conversion runs 50-60% vs ~20% for the come-look-first model.

Does it bundle small jobs into single trips?

Yes — Prime watches the schedule for jobs in the same zip cluster on the same day and suggests bundling. Dispatcher confirms with drag-drop; customer reschedule SMS drafts auto-populate.

How does customer asset memory work?

Every prior job + asset note + open follow-up indexed per customer. When they text in next year, the tech walks in already knowing the loose deck board and the gate hinge. Repeat customers convert 3-4x faster than cold inquiries.

Materials tracking?

Tech photographs the Home Depot / Lowes receipt; Prime parses and attaches materials to the job. Markup applies per your pricebook config. End-of-year materials cost is one query, not a shoebox of receipts.

Tap-to-Pay at the customer's door?

Yes — Tap to Pay on iPhone. Tech swipes the customer's card right at the front door. Funds in the tenant's bank in 2 business days.