PrimeX for Cleaning
The operating system for cleaning services — Prime AI runs your recurring residential routes, multi-location commercial accounts, window-cleaning safety reminders, and move-in / move-out deep-clean templates. One operating system for residential + commercial + window.Start freeSee pricing
Cleaning service is three businesses living under one roof. Recurring residential is a route-density problem — Tuesday's 8 houses cluster in two zip codes, Wednesday's 6 commercial accounts span three counties, Thursday's window job stacks four ladders against four storefronts. The shop that wins is the one whose schedule re-flows when one customer cancels, whose billing runs the card on file the moment the crew finishes, and whose move-out deep-cleans pull from a templated punch list so a new crew member doesn't miss the inside of the oven on their first day. PrimeX runs all three.
Residential recurring is built for cadence. Bi-weekly, weekly, monthly, every-other-week, and the dreaded "every five weeks" oddball — service plans support every cadence, expand into work orders automatically, and Prime drafts the customer reminder SMS the day before. Cancellations re-flow the route — when Tuesday's 4pm Smith cancels, Prime suggests "Move Patel from 3pm to 4pm so the crew finishes 30 min earlier" or "Add Rodriguez (waitlist) to the Tuesday slot — 2.3 mi away from the prior stop." Drag-drop on the schedule confirms; no math in the dispatcher's head.
Commercial multi-location accounts are first-class. A property management company's 14 buildings each get their own asset tracking (which buildings have polished concrete vs carpet, where the floor-buffer plug-ins are, code on each entry door, after-hours contact, the elevator that requires a freight elevator key on Sundays). When a new crew member opens a job, the on-site briefing populates from the asset records. The first day of a new tech becomes "here's where everything is" instead of "good luck, call me if you need anything."
Window cleaning is the safety surface. Every window-cleaning job auto-flags ladder safety reminders (3-point contact, fall-arrest harness if above 8 feet, two-person rule if above 12 feet, weather check for wind ≥ 20mph). Move-in / move-out deep cleans pull from a templated 47-point punch list — inside the oven, behind the fridge, baseboards, blinds, ceiling fans, light switches, the parts that get missed when the crew leader is junior and there's no checklist. The customer's satisfaction score on move-out cleans goes up because the work is consistent, not heroic.
Service plans support every cadence: weekly, bi-weekly, every-other-week, monthly, every-five-weeks. Plans expand into work orders. Cancellations auto-suggest route swaps to keep crew time density.
Per-building asset tracking — entry codes, floor types, equipment plug-in locations, after-hours contacts, elevator/access notes. New crew member onboarding becomes "here's where everything is" instead of "call me if you need anything."
Auto-flags ladder safety reminders by job height: 3-point contact, fall-arrest harness > 8ft, two-person rule > 12ft, weather check for wind ≥ 20mph. Pre-flight checklist on the tech's phone before the job starts.
Templated 47-point punch list (inside oven, behind fridge, baseboards, blinds, ceiling fans, light switches). New tech can run a senior-quality move-out deep clean from day one.
In-app card on file. Crew finishes the visit, swipes complete; PrimeX runs the saved card for that visit's amount. Failed cards retry on schedule; second failure surfaces in the office queue with full payment-method context.
Each crew member's time clocked per job. Supplies consumed (towels, chemicals, microfiber) tracked per visit so margin per route is visible, not vibes-based.
Tuesday 4pm Smith cancels at noon. Prime instantly suggests two options: (a) move Patel from 3pm into the 4pm slot so the crew finishes 30 min earlier, freeing them for an evening commercial job, or (b) pull Rodriguez from the waitlist into the 4pm slot — Rodriguez is 2.3 mi from the prior stop, the crew already passes the address. Drag-drop on the schedule confirms whichever you pick. Cancellation goes from a margin loss to an upgrade.
Tech arrives at a window job. Phone shows the safety pre-flight: ladder height required (auto-pulled from the customer's building height on file), 3-point contact reminder, fall-arrest harness flag if above 8ft, two-person rule prompt if above 12ft, current wind speed from the on-site weather lookup (auto-cancels with a customer SMS if ≥ 20mph). Tech completes pre-flight before the timer on the job starts. Workers' comp insurance loves the audit trail.
New move-out job created. The 47-point templated punch list auto-populates: inside oven, behind fridge, baseboards, blinds, ceiling fans, light switches, the inside of every drawer, the parts that get missed when the crew lead is junior. Tech checks each off as completed (photo evidence optional but strongly suggested for property managers who dispute). Move-out cleans become consistent across crew, not heroic. Customer satisfaction scores climb; rebooking rate climbs with them.
Yes — both. Residential favors recurring routes with cadence-aware scheduling. Commercial handles multi-location accounts with per-building asset tracking (entry codes, floor types, equipment locations, after-hours contacts).
Yes — window-cleaning jobs auto-flag ladder safety pre-flight (3-point contact, fall-arrest harness > 8ft, two-person rule > 12ft) and weather check for wind speed. Pre-flight checklist on the tech's phone before the timer starts.
Yes — templated 47-point punch list pulls into every move-out job. Crew checks each item off as completed; photo evidence optional. Customer satisfaction climbs because work is consistent across crew, not heroic.
In-app card on file. Crew finishes the visit, swipes complete; PrimeX runs the saved card for that visit's amount. Failed cards retry on a 3/7/14-day schedule; second failure surfaces in the office queue with full context.
When a customer cancels, Prime suggests route swaps to maintain crew time density: shift the next stop earlier, or pull a waitlist customer in. Drag-drop on the schedule to confirm. Cancellations go from margin losses to optimization moments.
Yes — each crew member's time clocked per job. Supplies consumed (towels, chemicals, microfiber) tracked per visit. Margin per route is visible by the day, not by the quarter.