The operating system for service businesses
Your back office, on autopilot.
Prime quotes, schedules, replies, and bills. Every job, every customer, around the clock.
87%
of customer messages handled before you open the app
$14k
average new revenue captured in month one
5 min
from sign-up to first job on the board
4 apps
replaced by one screen on day one
Built for the operator who started in the truck. Loved by the operator who built a fleet.
This morning, before you woke up
Eight things Prime already did.
Real screenshots from a live tenant. No mockups. Every action Prime took — before the owner opened the app.
- 07:14Drafted reply to Sarah's AC text
- 07:23Booked Marcus's water heater as emergency
- 07:31Generated $2,840 estimate from site photo
- 07:42Built canvasser route — 14 doors, 2.1 mi
- 07:58Auto-sent invoices. $4,217 collected.
- 08:03Re-packed Tuesday — fit 2 more jobs
- 08:11Autopilot handled 11 of 12 threads
- 08:24Day fully loaded. Ready when you are.
Drafted reply to Sarah's AC text. Tap to approve.
Why this exists
Built because no service business owner should also be the back office.
One person can't be CEO + dispatcher + bookkeeper + customer service + sales. So Prime is the back office. You run the business.
The product, alive
One screen. Every department. Already drafted.
Hover anywhere. The dashboard responds. This is the actual structure of your morning — Prime banner, day-on-the-board, drafted invoice ready to send.
Tuesday, 7:48am
Morning, Marcus.
14 messages drafted overnight. All clear-cut: 9 bookings confirmed, 3 reschedules accepted, 2 follow-ups thanked. One needs you, the rest are sent.
Today
+2 vs yesterday
To collect
3 invoices ready
Prime drafts
Approve all
Today on the board
11 jobs · 3 techs
- 9:00AC diagnostic · Bayshore
Marcus · 4412 Bayshore Blvd · ETA texted at 7:42am
- 10:30Filter swap + tune-up
Jorge · 2210 Oak Ridge · ETA texted at 7:42am
- 1:00New install quote
Carlos · 88 Eastlake Dr · ETA texted at 7:42am
Auto-drafted invoice
$1,840.00Sarah K. · AC repair · 4412 Bayshore
- Diagnostic$89.00
- Capacitor (replacement)$185.00
- Labor (1.5h)$240.00
- Refrigerant top-off$326.00
- Maintenance plan (annual)$1,000.00
What you see is what you get on day one. No "phase two" features. No "premium tier" lockouts.
Start freeTry Prime right now
Watch Prime answer a customer.
Pick a scenario. Prime replies in real time, in your voice — booking, rescheduling, quoting, closing. This is what your customers see while you sleep.
Trained on your trade. Prime learns your pricing, service area, and voice during setup.
Autonomous for the clear-cut. Bookings, reschedules, confirmations sent without approval.
Approval-gated for the high-stakes. Quotes, refunds, complaints draft and wait for one tap.
Prime · Live answer
Pick a scenario. Watch Prime reply.
Job on the board · Tuesday 9am · $89 diagnostic captured
Your back office, on autopilot.
Start freePrime, in ten seats
One AI executive. Every department.
Hover any card. Prime tells you what they do. Hover deeper, the receipt slides up: the number that proves it.
- CEO
"I keep the strategy aligned with the week you actually have."
The receipt
Weekly priorities ranked by margin · Revenue forecast updated daily
- COO
"I run the day so the day stops running you."
The receipt
94% of dispatch decisions auto-routed · Truck idle time down 31%
- CFO
"I close your books at month-end so you don't have to."
The receipt
Bank feeds reconciled continuously · P&L on the 1st, every month
- CTO
"I make the software disappear into the work."
The receipt
One screen replaces 4–7 apps · Zero clicks to know what's next
- CMO
"I keep your name in front of customers who already loved you."
The receipt
23% repeat-job lift via win-back · Reviews requested at the right hour
- CHRO
"I onboard new techs in under 90 minutes."
The receipt
Hire-to-first-job in under 90 minutes · Permissions auto-scoped by role
- General Counsel
"I keep contracts, disclosures, and disputes paper-trailed."
The receipt
Every estimate signed and timestamped · Every text archived 7 years
- Executive Assistant
"I clear your inbox before you open the app."
The receipt
87% of customer threads drafted in advance · You approve in one tap
- Head of Sales
"I follow up with every lead the moment it lands."
The receipt
Lead-to-quote in under 4 minutes · No follow-up dropped, ever
- Head of Field Ops
"I know where every truck is and where it should go next."
The receipt
Live GPS · Auto-rerouting on cancels · ETAs sent before customers ask
Built for every trade
Pick your trade. See it speak yours.
HVAC, plumbing, electrical, landscaping, cleaning, pool, roofing, pest, painting, moving — if you run a service business, Prime already speaks your trade. Tap any to see the page tailor itself.
Don't see your trade? Prime also runs landscapers, cleaners, pool service, painters, locksmiths, movers, appliance repair, garage doors, carpet cleaning, junk removal, snow removal, tree care, fencing, deck building, pressure washing — and 30+ more. Pick the closest above; Prime tailors the rest.
For HVAC: Prime keeps the truck moving in 100° weather.
- Same-day AC dispatch with auto-reroute on cancels
- Maintenance plan renewals quoted, sent, and signed in one thread
- Refrigerant logs, EPA paperwork, and warranty trails all on the customer card
Also built for
Appliance Repair · Auto Detailing · Carpet Cleaning · Chimney Sweep · Concrete · Drywall · Excavation · Fence Installation · Flooring · Garage Door · Gutter Cleaning · Handyman · Home Inspection · Insulation · Junk Removal · Landscaping · Lawn Care · Locksmith · Masonry · Mobile Detailing · Mold Remediation · Movers · Painters · Paving · Pool Service · Power Washing · Pressure Washing · Restoration · Residential Cleaning · Sealcoating · Septic · Siding · Snow Removal · Solar · Stucco · Tile · Tree Service · Upholstery · Water Damage · Well Service · and whoever else drives a truck, knocks on a door, or sends a customer an invoice.
No card. 5 minutes. Cancel anytime.
Start freePricing
Free for 14 days.
Three tiers — Core $199/mo, Pro $399/mo, Premier $799/mo. Each one is the full operating system; tiers differ on Prime credit volume, team size, and which back-office layers (Ledger, Payroll, Prime Closes) are unlocked.
Everything included
- Prime AI executive across every department
- Customers, jobs, estimates, invoices
- SMS + email messaging with auto-drafted replies
- Live dispatch, GPS, and auto-rerouting
- Recurring plans, contracts, and quarterly maintenance
- Reviews, win-back, and reputation automation
- Card-on-file payments and one-tap invoicing
- Onboarding in 5 minutes — your data imported, your voice learned
What Prime runs
Every department, running continuously. You approve. The work rolls.
Common hesitations
Why operators almost don't sign up.
Three things that give people pause. Answered straight.
“I already use something for this.”
Different category. PrimeX doesn't replace one tool — it replaces the pile of tools plus the back-office labor holding them together. Keep what works. Drop what you're tolerating.
“I don't have time to set this up.”
Five minutes. Customers import via CSV or one-tap from your phone contacts. Prime starts drafting replies and queuing jobs immediately — no configuration sprint, no onboarding call.
“AI making decisions for my business sounds risky.”
Prime drafts. You approve. Every customer-facing action requires your tap unless you explicitly expand the autonomy. Set per-rule pauses for pricing, complaints, or anything sensitive — Prime holds those for you.
What operators ask first
Five questions, five answers.
How does pricing work?
Three tiers — Core ($199/mo), Pro ($399/mo), and Premier ($799/mo) — each with a 14-day free trial, no card required until your first invoice. Core covers jobs, scheduling, customer messaging, and basic Prime drafts for solo operators. Pro adds the full Prime AI executive layer — autonomous follow-ups, RAG memory, voice chat, live monitoring — for multi-tech teams. Premier unlocks Ledger (full accounting, replaces QuickBooks), Payroll, Prime Closes (autonomous lead conversion), unlimited seats, and a dedicated success manager.
How long does setup take?
Under 5 minutes from sign-up to your first job on the board. Pick your trade, drop in your customer list via CSV or one-tap import from your phone contacts, and Prime starts working immediately. No demo call, no implementation consultant, no configuration checklist.
What if I'm small — just me and one or two techs?
That's exactly who PrimeX is built for. Prime handles the back-office work a solo operator can't staff — drafting quotes, following up on estimates, dispatching, billing, and managing customer threads. You stay in the truck. Prime is your office.
How secure is my customer data?
Your data is isolated per account — no other operator can see your customers, jobs, or messages. All data is encrypted at rest and in transit. We do not sell, license, or share customer data with any third party.
What if Prime gets a customer message wrong?
Every customer-facing message Prime drafts requires your tap to send — nothing goes out automatically unless you turn that on explicitly. You can set per-rule pauses for anything sensitive, and every message Prime writes is logged so you can audit or correct it in seconds.
Your back office, on autopilot.
Five minutes from now, you could be approving your first day of work that drafted itself.
No card. 5 minutes. Cancel anytime.
The operating system for service businesses
Your back office, on autopilot.
Prime quotes, schedules, replies, and bills. Every job, every customer, around the clock.
Try Prime right now
Watch Prime answer a customer.
Pick a scenario. Prime replies in real time, in your voice — booking, rescheduling, quoting, closing.
Prime · Live answer
Pick a scenario. Watch Prime reply.
Job on the board · Tuesday 9am · $89 diagnostic captured
Why this exists
Built because no service business owner should also be the back office.
One person can't be CEO + dispatcher + bookkeeper + customer service + sales. So Prime is the back office. You run the business.
Your back office, on autopilot.
Start freeThe numbers, plain
87%
of customer messages handled before you open the app
$14k
average new revenue captured in month one
5 min
from sign-up to first job on the board
4 apps
replaced by one screen on day one
Built for the operator who started in the truck. Loved by the operator who built a fleet.
This morning, before you woke up
Eight things Prime already did.
Real screenshots. No mockups. Before the owner opened the app.
Drafted reply to Sarah's AC text. Tap to approve.
The product, alive
One screen. Already drafted.
Tap any tile. The dashboard responds. This is the structure of your morning — Prime banner, day on the board, drafted invoice ready to send.
Tuesday, 7:48am
Morning, Marcus.
14 messages drafted overnight. All clear-cut: 9 bookings confirmed, 3 reschedules accepted, 2 follow-ups thanked. One needs you, the rest are sent.
Today
+2 vs yesterday
To collect
3 invoices ready
Prime drafts
Approve all
Today on the board
11 jobs · 3 techs
- 9:00AC diagnostic · Bayshore
Marcus · 4412 Bayshore Blvd · ETA texted at 7:42am
- 10:30Filter swap + tune-up
Jorge · 2210 Oak Ridge · ETA texted at 7:42am
- 1:00New install quote
Carlos · 88 Eastlake Dr · ETA texted at 7:42am
Auto-drafted invoice
$1,840.00Sarah K. · AC repair · 4412 Bayshore
- Diagnostic$89.00
- Capacitor (replacement)$185.00
- Labor (1.5h)$240.00
- Refrigerant top-off$326.00
- Maintenance plan (annual)$1,000.00
Built for every trade
Pick your trade. See it speak yours.
HVAC, plumbing, electrical, landscaping, cleaning, pool, roofing, pest, painting, moving — if you run a service business, Prime already speaks your trade.
Don't see your trade? Prime also runs landscapers, cleaners, pool service, painters, locksmiths, movers, appliance repair, garage doors, carpet cleaning, pressure washing — and 30+ more. Pick the closest above; Prime tailors the rest.
For HVAC: Prime keeps the truck moving in 100° weather.
- Same-day AC dispatch with auto-reroute on cancels
- Maintenance plan renewals quoted, sent, and signed in one thread
- Refrigerant logs, EPA paperwork, and warranty trails all on the customer card
Also built for
Appliance Repair · Auto Detailing · Carpet Cleaning · Chimney Sweep · Concrete · Drywall · Excavation · Fence Installation · Flooring · Garage Door · Gutter Cleaning · Handyman · Home Inspection · Insulation · Junk Removal · Landscaping · Lawn Care · Locksmith · Masonry · Mobile Detailing · Mold Remediation · Movers · Painters · Paving · Pool Service · Power Washing · Pressure Washing · Restoration · Residential Cleaning · Sealcoating · Septic · Siding · Snow Removal · Solar · Stucco · Tile · Tree Service · Upholstery · Water Damage · Well Service · and whoever else drives a truck, knocks on a door, or sends a customer an invoice.
Prime, in ten seats
One AI executive. Every department.
Ten seats, one brain. Each Prime role runs without your input until something genuinely needs you.
- CEO
"I keep the strategy aligned with the week you actually have."
- COO
"I run the day so the day stops running you."
- CFO
"I close your books at month-end so you don't have to."
- CTO
"I make the software disappear into the work."
- CMO
"I keep your name in front of customers who already loved you."
- CHRO
"I onboard new techs in under 90 minutes."
- General Counsel
"I keep contracts, disclosures, and disputes paper-trailed."
- Executive Assistant
"I clear your inbox before you open the app."
- Head of Sales
"I follow up with every lead the moment it lands."
- Head of Field Ops
"I know where every truck is and where it should go next."
Pricing
Free for 14 days.
Three tiers — Core $199/mo, Pro $399/mo, Premier $799/mo. Each one is the full operating system; tiers differ on Prime credit volume, team size, and which back-office layers (Ledger, Payroll, Prime Closes) are unlocked.
Everything included
- Prime AI executive across every department
- Customers, jobs, estimates, invoices
- SMS + email messaging with auto-drafted replies
- Live dispatch, GPS, and auto-rerouting
- Recurring plans, contracts, and quarterly maintenance
- Reviews, win-back, and reputation automation
- Card-on-file payments and one-tap invoicing
- Onboarding in 5 minutes — your data imported, your voice learned
What Prime runs
Every department, running continuously. You approve. The work rolls.
Common hesitations
Why operators almost don't sign up.
Three things that give people pause. Answered straight.
“I already use something for this.”
Different category. PrimeX doesn't replace one tool — it replaces the pile of tools plus the back-office labor holding them together. Keep what works. Drop what you're tolerating.
“I don't have time to set this up.”
Five minutes. Customers import via CSV or one-tap from your phone contacts. Prime starts drafting replies and queuing jobs immediately — no configuration sprint, no onboarding call.
“AI making decisions for my business sounds risky.”
Prime drafts. You approve. Every customer-facing action requires your tap unless you explicitly expand the autonomy. Set per-rule pauses for pricing, complaints, or anything sensitive — Prime holds those for you.
What operators ask first
Five questions, five answers.
How does pricing work?
Three tiers — Core ($199/mo), Pro ($399/mo), and Premier ($799/mo) — each with a 14-day free trial, no card required until your first invoice. Core covers jobs, scheduling, customer messaging, and basic Prime drafts for solo operators. Pro adds the full Prime AI executive layer — autonomous follow-ups, RAG memory, voice chat, live monitoring — for multi-tech teams. Premier unlocks Ledger (full accounting, replaces QuickBooks), Payroll, Prime Closes (autonomous lead conversion), unlimited seats, and a dedicated success manager.
How long does setup take?
Under 5 minutes from sign-up to your first job on the board. Pick your trade, drop in your customer list via CSV or one-tap import from your phone contacts, and Prime starts working immediately. No demo call, no implementation consultant, no configuration checklist.
What if I'm small — just me and one or two techs?
That's exactly who PrimeX is built for. Prime handles the back-office work a solo operator can't staff — drafting quotes, following up on estimates, dispatching, billing, and managing customer threads. You stay in the truck. Prime is your office.
How secure is my customer data?
Your data is isolated per account — no other operator can see your customers, jobs, or messages. All data is encrypted at rest and in transit. We do not sell, license, or share customer data with any third party.
What if Prime gets a customer message wrong?
Every customer-facing message Prime drafts requires your tap to send — nothing goes out automatically unless you turn that on explicitly. You can set per-rule pauses for anything sensitive, and every message Prime writes is logged so you can audit or correct it in seconds.
Get in touch
Talk to us.
Real questions, real answers. We read every one.